Enterprise resource planning is the software that manages and supports all the operations of your business, but that doesn’t mean it does not requires support for itself! Imagine you are running a restaurant serving a large number of people every day. You will have a staff for every activity in your restaurant from butlers to waiters, but that doesn’t mean you don’t need to maintain other restaurant’s assets! The same is the case with Odoo. There will be cases when there are bugs or functionality issues that need to be addressed and solved. We at Reliution have a separate team of experts who are 24*7 available to answer all your Odoo related queries and guide you! Our Odoo Support solution is not only confined to getting your query and solving them. It includes both technical and functional glitches that you face while using Odoo. Our experienced and technically qualified team provides numerous supports via customizing, documenting, bug fixing, guiding, and other allied supports. We also provide Odoo customer support.
Odoo Support and maintenance is the key service offered by Reliution. We ensure that you will get all the help you might need throughout the year once you have implemented it to maintain the software in the form of backend support and updated versions. We also help you in providing functional guidance required for Odoo operations. Our dedicated team will provide you highly professional support and perform annual maintenance contract and updates for bug fixing & security. Resolving all your queries on time is our almost priority!
We provide Odoo server maintenance service when the customer has leased the entire server on which Odoo is hosted and is not shared with anyone. In this type of support, we take care of the server, update it whenever required. Odoo server will be put under maintenance mode (both website & backend) while performing some diagnostic tests on the server. We work here on the basis of three types of contract:
- Annual Maintenance Contract
- Monthly Maintenace Contact
- Daily Maintenance Contract
We have advanced skills and ample resources to create large-scale solutions as well as guide startups from idea to profit.
High coding standards
Experience in all versions of Odoo
Implementation experts across many industries
High quality deliverables
Enhanced and developed many Odoo apps
Young and innovative team of Odoo enthusiasts
5+ years of experience
100+ satisfied customers across globe
Technical and functional expertise in all Odoo modules
Service in both enterprise and community edition
Enriched with UI/UX expert developers
Author of best Ecomm modules
We offer comprehensive support for your Odoo implementation through various channels, including phone, email, and our online ticketing system. Our dedicated support team is ready to assist you with any technical or functional issues you may encounter.
We understand the importance of timely assistance. Our committed support team aims to respond to support requests within 24 hours during weekdays. Urgent issues are given priority attention to ensure minimal disruption to your business operations.
Absolutely! Our support services include ongoing maintenance for your Odoo system. We proactively monitor your environment, perform regular updates and patches, and ensure optimal performance and security for your Odoo implementation. Our goal is to keep your system running smoothly and efficiently.
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